We are excited to have the opportunity to welcome you back! Our office has always utilized personal protective equipment (PPE) that has exceeded all the CDC guidelines, however, in light of the COVID-19 Pandemic we have instituted additional guidelines and protocols to ensure your safety.
You will see many changes, as we have new ways of scheduling your appointments and managing your visit. First, you will be contacted 24-48 hours prior to your appointment via phone, text or email and asked a set of health-related questions. It is required that we complete this questionnaire prior to your appointment. Below is a list of some of the enhanced precautions we have taken to protect you in addition to extensive team training on infection control and patient management procedures.
- Personalized arrival procedures to guide you from your car directly to treatment rooms to eliminate contacting surfaces.
- Maintain distancing in the reception area for essential caregivers and parents of minors if they cannot wait in a vehicle or outside the practice.
- Removed magazines, self-serve coffee bar, and items that can harbor or transfer germs of any kind. Hand sanitizers will be positioned throughout the office.
- Require hand sanitizing before all appointments by our patients.
- Introduce an oral pre-rinse by all patients to reduce exposure to germs.
- Record the temperature and oxygen saturation of every patient upon entering the office.
- Record the temperature and oxygen saturation of every team member each day at the beginning of the work period.
- Enhanced operatory disinfection procedures of all surfaces between patients.
- Ambient air management with HEPA 13 air filtration continuously in treatment rooms and common areas to remove germs from circulating air.
- Enhanced operatory disinfection procedures with mist or fogging devices to access hard to reach places that can be easily missed.
- New personal protection equipment like face shields, gowns, and masks for our doctors and team to provide barriers against the smallest of germs.
- Protective coverings for commonly used electronics like x-ray sensors, keyboards, and credit card machines.
- Introduce protocols to reduce or eliminate airborne aerosols during all dental procedures.
- Periodic disinfection of equipment and office fixtures like countertops, computers, keyboards, telephones, tablets, chairs, bath fixtures, door handles, and buttons that may be touched unconsciously.
- Longer appointment times to increase social distancing and enable more comprehensive disinfection protocols between patients.
- Providing teledentistry services for follow up lab reports or communication that can be done online or through video education.